PRIVACY POLICY

Welcome to our website. Please find here detailed our Privacy Policy before providing any personal information. AVANTE QUALITY SERVICES considers a priority to keep the privacy of our clients and web visitors, that’s why we apply a clear policy to all our processes, keeping everyone duly informed and having control on their personal data. Please read carefully all the terms below, which have been created to regulate the use, access and the overall relationship between the users and the web itself.

VALUES

As a user you should know that your rights are guaranteed when you use or browse this website. Below, you can see what our principles are regarding your privacy:

  • Principle of legality, loyalty and transparency: The data requested from the interested parties will be adequate, concrete and necessary for the purpose for which they are collected, and will not be used for a purpose other than that for which they were collected, without the prior and express authorization of the user.
  • Principle of minimization of data: Only those strictly necessary data will be requested in relation to the purposes for which they are requested, which will always be the essential minimum.
  • Principle of limitation of the conservation period: The data will only be kept for the time necessary for the purposes of the treatment, depending on the purpose.
  • Principle of integrity and confidentiality: The data that you provide us will be treated in a way that guarantees their security and integrity, as well as their confidentiality. All necessary measures are taken to prevent unauthorized access or improper use of user data by unauthorized third parties.

This Privacy Policy may vary depending on legislative requirements, and will also be applicable in any of the blogs associated with our Web.

APPLICATION REGULATION

I. Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of these data and by which Directive 95/46 / EC (General Data Protection Regulation) is repealed.

II. Correction of errors in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data and repealing Directive 95/46 / EC (General data protection regulation).

III. Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights seeks to adapt the Spanish legal system to Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of their personal data and the free circulation of these data, and completing its provisions; and guarantee the digital rights of citizens in accordance with the mandate established in article 18.4 of the Constitution.

IV. Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), which regulates economic transactions by electronic means.

RESPONSIBLE FOR DATA PROCESSING

• Identity of the person in charge: AVANTE QUALITY SERVICES, S.L.

• CIF: B52519378

• Adress: C/ Marqués de San Esteban 8, 3ºC 33206 – Gijón (Asturias) España

• Email: info@avanteqs.com

HOW HAVE WE OBTAINED YOUR DATA?

The personal data we process comes from:

  • Contact forms.
  • Sales forms.
  • Information on preferences, interests and browsing history on this website through traceability techniques.


No data is disclosed that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation, genetic data, biometric data aimed at identifying a natural person, data related to health or data related to sex life or sexual orientation of a natural person.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

When a user uses our website, they may be providing personal information, such as the IP address, name and surname, physical address, email address, telephone number, or any other information that the user wishes to provide through the forms Contact information By providing this information, the user gives his consent for said information to be collected, used, managed and stored by AVANTE QUALITY SERVICES in accordance with the terms established in this Privacy Policy.

AVANTE QUALITY SERVICES obtains personal data from the user for the following purposes:

Processing and management of requests.

Carrying out the order on the goods identified in the request.

Resume reception and management.

Request for services and / or products offered and maintenance, development, management and control of the relationship arranged through the request.

Compliance with obligations and duties imposed on AVANTE QUALITY SERVICES by the laws in force at all times.

Other non-identifying data is also collected, which is obtained through some cookies that are downloaded to the user’s computer when browsing this website. This information is detailed in the Cookies Policy.

AVANTE QUALITY SERVICES may carry out the processing of personal data, directly or through third parties acting on their own behalf, as processors, with full respect for the duty of secrecy and in compliance at all times with the regulations in force at Personal Data Protection matter.

In the event that the user accesses other web pages, whose links appear on the website of AVANTE QUALITY SERVICES, the latter is not responsible for the processing of personal data that said web pages carry out on the data provided.

For the purposes of the provisions of the General Data Protection Regulation, the personal data you send us through the forms on the Web will receive the data treatment called “Web Users”.

FOR HOW LONG WILL YOUR DATA BE KEPT?

The personal data provided will be kept:

  • As long as the commercial relationship is maintained.
  • The exercise of any of the Rights of the interested party is not requested.
  • During the time necessary to comply with legal obligations.
WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis for the treatment of your data by AVANTE QUALITY SERVICES is the development and execution of a contract, which AVANTE QUALITY SERVICES maintains with you and the fulfillment of legal obligations derived from this relationship.

Likewise, the legitimation will be made based on the consent of the users, who consent to the processing of their data in the terms indicated above by accepting this Privacy Policy when registering as a user of AVANTE QUALITY SERVICES, or by sending information or use any of the means of contact provided on the website. To contact or make comments on this website, consent is required with this privacy policy. The contracting of products and services will be governed according to the terms and conditions that appear in the Legal Notice.

In any case, AVANTE QUALITY SERVICES will cancel the registered data as soon as they are no longer necessary or relevant for the purpose for which they were collected, and may keep them – duly blocked – for as long as any type of liability derived from a relationship may be demanded or legal obligation or the performance of a contract or the application of pre-contractual measures requested by the interested party.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

To provide the necessary services for the development of its activity, AVANTE QUALITY SERVICES may share data with external providers, under their corresponding privacy conditions.

External providers will have access to the personal information necessary to carry out their functions as Treatment Managers, but may not use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Policy and the applicable legislation on data protection.

By using the AVANTE QUALITY SERVICES website, the user authorizes the transfer of their personal data to the servers of external providers and the processing of their personal data in the countries of these third parties, for the purposes established in this privacy policy.

Google: Our website uses Google Analytics services to analyze usage and optimize website performance. Google processes the information on its own servers, so your personal data will be located outside the EU. Google is located at 1600 Amphitheater Parkway, Mountain View (California) CA 94043, USA. and has certified its adherence to the Safe Harbor Agreement, which guarantees that all transferred data will be treated with a level of protection in accordance with European regulations.

Google Analytics uses cookies, which are text files located on your computer, to help us analyze how users use our website. The information generated by the cookie about the use of our website – including your IP address – will be directly transmitted and filed by Google on its servers.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE YOUR DATA?

Interested persons have the right to:

Access your personal data, collected in the systems owned by AVANTE QUALITY SERVICES, to which you have previously provided such data.
Request their rectification, in the event that they are inaccurate or incomplete.
Oppose its treatment, in the terms established by the RGPD and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
Right to be forgotten, which is the user’s right to obtain without undue delay the deletion by AVANTE QUALITY SERVICES of the personal data that has been communicated to it.
Right to the Portability of your data, which implies the power of the interested party to obtain a copy of their personal data in a structured electronic format and of habitual use, and to transfer their data from one electronic treatment system to another.
Right to limitation in treatment, consisting of the power of the interested parties to request and obtain, by the person responsible for the treatment or file, a limitation of the treatment of their personal data when any of the following conditions is met:
The interested party challenges the accuracy of the personal data, during a period that allows the person in charge to verify the accuracy of the same.
The treatment is illegal and the interested party opposes the deletion of personal data, requesting instead the limitation of its use.
The controller no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims.
The interested party has opposed the treatment, while verifying if the legitimate reasons of the person in charge prevail over those of the interested party.

The exercise of the aforementioned rights may be carried out by writing to AVANTE QUALITY SERVICES and sent to the address C / Marqués de San Esteban 8, 3ºC 33206 – Gijón (Asturias) Spain, accompanying a photocopy of your ID, or document accrediting the entity that it represents, and indicating an address for notification purposes.

It is important that, in order to keep the personal data updated, the user is informed of any modification thereof; otherwise, AVANTE QUALITY SERVICES will not be responsible for the veracity of said data.

If the user does not request, expressly, the deletion of their personal data, incorporated in the systems and supports of AVANTE QUALITY SERVICES, it will be understood that the user remains interested in remaining incorporated therein, as long as they are suitable for the purpose for which were obtained, and while AVANTE QUALITY SERVICES deems it appropriate.

In this sense, it is considered that the data obtained due to a selection process is no longer adequate for the purpose for which it was provided after a period of two years, at which time it will be destroyed, always and when the candidate has not previously requested the deletion of their data.

Users will also have the right to effective judicial protection and to file a claim with the supervisory authority, at www.agpd.es, if they consider that the treatment of personal data concerning them violates current regulations.

SENDING OF COMMERCIAL COMMUNICATIONS BY EMAIL

In some cases, Article 21.2 of the Law of Services of the Information Society and Electronic Commerce (Law 34/2002, of July 11), which authorizes the sending of commercial communications by email, is applicable provided that there is a prior contractual relationship, and AVANTE QUALITY SERVICES would have obtained the recipient’s contact information in a lawful manner, which will only be used to send commercial communications regarding products or services offered by our company, which are similar to those that were initially contracted with the client.

However, in the event that the client does not wish to receive said commercial communications by email, he may communicate it by contacting AVANTE QUALITY SERVICES through the email address: info@avanteqs.com

ACCURACY AND TRUTHFULNESS OF DATA

The data offered by the user must be true, exact, complete and updated.

The user will be solely responsible for any direct or indirect damage or harm that may be caused to AVANTE QUALITY SERVICES or to any third party, in the case of completing the forms with false, inaccurate, incomplete or outdated data, or with data from third parties without having previously obtained their explicit consent, before their communication to AVANTE QUALITY SERVICES.

Document revised on 02/12/2019